Every call, text and review, handled while you work.
ClickIT CRM answers missed calls by text, collects reviews, takes payments by text message and keeps every customer conversation in one inbox. Your local Click IT team sets it up and supports it.
- More reviews
- One inbox
- Faster payments
- Missed call, 10:24 AM
- Hi, this is Lakeside Plumbing. Sorry we missed you. How can we help?
- Water heater is leaking. Can someone come today?
- Yes. Pick a time that works: we have 2:00 or 4:30 open.
- Booked for 2:00 PM, reminder scheduled
- Thanks Dana. Here is your secure payment link for $245.00.
- Paid, Visa ending 4242
- ★★★★★ Fast, friendly, fixed in an hour.
Six tools local businesses use every day, in one login.
Each one works on its own. Together they move a customer from first call to five-star review without anyone retyping a name or phone number.
Missed-call text-back
When you can't pick up, the caller gets a text from your business number within seconds, so the conversation keeps going.
How it worksOne inbox
Texts, Facebook, Google and webchat messages land in the same place, with the full history for every customer.
See messagingOnline reviews
Ask recent customers for a Google review by text, then answer every review from one dashboard.
See reviewsText-2-Pay
Send a secure Stripe payment link to the customer's phone. They tap, pay and you see it right away.
See Text-2-PayWebchat
A chat box on your website that turns a visitor's question into a text conversation and a new contact.
See webchatWorkflows
Follow-up that runs on its own: reminders, review requests and re-engagement, sent at the right time.
See workflows
Built for the way local businesses actually get customers.
Most customers still find you by phone, by search or by asking a neighbor. ClickIT CRM is set up around those moments: answering the call you missed, replying to the Google message, and asking the happy customer for a review while the job is fresh.
- Save time with automation that sends the right message at the right time
- Answer customers on the channel they used, from one screen
- Know who paid, who booked and who still needs a reply
Set up and supported by people you can meet.
ClickIT CRM is a Click IT service. The same local team that looks after your website and technology sets up your account, registers your texting, ports your number and trains your staff.
- We register your texting
- A2P 10DLC registration is handled during onboarding, so your texts reach customers. What A2P 10DLC is.
- We move your number
- Keep the business number customers already know. Number porting.
- We train your team
- Every customer gets a personal training session, plus subscriber video lessons.
- We stay on call
- Phone and email support from Click IT, not a ticket queue overseas.
Connects with the tools you already use.
Sync with Google, Facebook Messenger, QuickBooks, Zapier, Clio and more, so information moves without retyping.
Explore a better way to grow.
No credit card required. A personal walkthrough shows how ClickIT CRM fits your business.